At Creel Taxidermy, we strive to ensure you are completely satisfied with your purchase. Please review our return and refund policy below for details on how we handle returns, exchanges, and refunds.

Contact Information:

Phone: +1 360-805-7979
Email: [email protected]
Address: 400 Broad St, Seattle, Washington 98109, United States
Website: creeltaxidermy.com

Return & Refund Policy:

Return Window:
Our return and refund policy lasts 30 days from the date of purchase. If 30 days have passed since your purchase, unfortunately, we are unable to offer a refund or exchange.

Damaged Items:
If your item arrives damaged, please contact us within 48 hours of delivery. We will work with you to arrange a return or exchange for the damaged product.

Eligibility for Returns:
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Proof of purchase is required.

Refund Processing:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5-8 business days.

Payment Methods:
We accept the following payment methods for refunds:

Visa
Mastercard
American Express
Discover
JCB
Diners Club
Apple Pay

Shipping Costs:
We offer free standard shipping on all orders within the USA. You are responsible for the shipping costs for returning your item, except in cases of damaged goods.

Shipping Information:
Handling Time: 2-4 business days.
Transit Time: 5-7 business days (standard shipping).
Currency: All prices are listed and refunds are issued in USD.
If you have any questions regarding our return and refund policy, please don't hesitate to reach out to us.

Creel Taxidermy
Taking care of your treasured memories.