General Questions

What is taxidermy?

Taxidermy is the art of preserving animal specimens by mounting or stuffing them. Here at Creel Taxidermy, we use time-honored techniques to create lifelike and lasting memorials of animals.

What services do you offer?

We offer a comprehensive range of taxidermy services, including game mounts, fish replicas, bird mounts, small mammal mounts, freeze-dried mounts, habitat dioramas, and European mounts (skull cleaning). We also provide display cases, pedestals, care and maintenance kits, and consultations.

Do you offer custom work?

Yes, we do! We understand that every mount is unique, and we work closely with our clients to create personalized pieces that reflect their vision and preferences.

How long does the taxidermy process take?

The turnaround time can vary depending on the complexity of the mount, but it typically takes 12-18 months.

What is the cost of taxidermy?

The cost of taxidermy depends on the size and species of the animal, the type of mount, and the complexity of the pose. We encourage you to contact us for a free quote.

Ordering and Contact Information

How can I place an order?

You can place an order through our website at creeltaxidermy.com or by contacting us directly.

What are your contact details?

• Phone: +1 360-805-7979
• Email: [email protected]
• Address: 400 Broad St, Seattle, Washington 98109, United States
• Website: creeltaxidermy.com

What payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover, JCB, Diners Club, and Apple Pay.

Shipping and Handling

What are your shipping rates?

We offer free standard shipping on all orders.

How long does it take to process and ship an order?

Our order handling time is 2 to 4 business days. Transit time for shipping is typically 5-7 business days.

Returns and Refunds

What is your return policy?

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can't offer you a full refund or exchange.

What if my item arrives damaged?

If your item arrives damaged, please contact us within 48 hours of delivery.

How long does it take to process a refund?

We will process a refund to your original payment method within 5-8 business days.

Preparing Your Specimen

What should I do if I have an animal I want mounted?

The most important thing is to contact us as soon as possible. Proper handling and storage are crucial to preserve the specimen. We can provide specific instructions based on the animal.

Can you mount a pet?

Yes, we can create beautiful and respectful mounts of companion animals.

Can you use a specimen that has been frozen?

In some cases, yes. However, freezing can affect the quality of the final mount. It's always best to contact us as soon as possible for the best results.

Caring for Your Mount

How do I care for my taxidermy mount?

We provide care and maintenance kits to help you preserve your mount. Generally, keep it out of direct sunlight and avoid extreme temperatures and humidity.

What if my mount gets damaged?

We offer repair services for minor damage. Contact us to discuss the specifics of the damage.

Warranty and Guarantee

Do you offer a warranty on your work?

Yes, we stand behind the quality of our craftsmanship with a lifetime warranty on all our mounts. This covers defects in workmanship and materials.

What is not covered by the warranty?

Normal wear and tear, neglect, accidental damage, and pre-existing conditions are not covered by the warranty.